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Showing posts from June, 2023

How to get Green Tick on WhatsApp Business?

  As the digital landscape continues evolving, platforms like WhatsApp, guided by Meta, are transforming how businesses communicate with their customers.   Official WhatsApp API  providers such as EnableX have played a pivotal role in this transformation, converting WhatsApp from a personal messaging app into a powerful business communication tool. Today, businesses worldwide use WhatsApp to promote and sell their products. Businesses that have earned the WhatsApp Green Tick Verification stand out in this bustling market.  The green tick is a verification badge that signifies an Official Business Account (OBA) on WhatsApp. Earning this badge requires businesses to undergo a comprehensive verification process and meet the stringent criteria set by WhatsApp.  Original Source

How to add video conferencing via API to your website or app

  According to a report published in Fortune Business Insights, the global   video conferencing   market size was USD 6.28 billion in 2021 and is projected to grow to USD 14.58 billion by 2029, exhibiting a CAGR of 11.3% during the forecast period.  It is no secret that video conferencing has been in high demand for the past two years, and it is expected that this trend will continue. Virtual meetings, webinars, and interviews are becoming more important parts of modern communication as remote work becomes the new normal. Furthermore, businesses are now seeing the benefits of incorporating video conferencing into their websites as a means of enhancing collaboration, improving customer engagement, and improving productivity.   There are several ways you can integrate video conferencing into your website, but integrating them can feel daunting, especially if you haven’t done it before.   In this blog, we will provide you with all the infor...

Collaboration with Whiteboard and Screen Sharing in Video Calls

In today’s digital age, collaboration has become integral to work and communication. Video calls have emerged as the go-to solution for remote collaboration, allowing people from different locations to connect, communicate and work together seamlessly.  However, video calls alone may not be enough for effective collaboration. That’s why many video conferencing platforms offer collaboration features like whiteboard and screen-sharing. With these features, video calls can become a highly productive and interactive environment for remote teams, enabling them to work together just as effectively as if they were in the same room.  Before we get started, it is important to understand what collaboration features are and why they are important. Collaboration features allow participants in a video call to work together in real time, making the call more effective and productive. An enhanced whiteboard allows participants to draw and annotate on a shared canvas, while screen-sharing al...

How to Use Low Code video API Snippets and set up virtual video rooms

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  EnableX provides a comprehensive video conferencing solution for salespeople, customer support agents, and any other personnel who need to conduct meetings and conversations with their clients. With EnableX’s powerful   low code and Rest APIs , creating and managing meeting rooms is simple and straightforward. The platform provides all the tools you need to set up and customize your rooms according to your specific requirements. As a developer, you need the best video conferencing API for your team to communicate with your clients. EnableX provides different types of rooms tailored to your specific needs. Here are the room types and their scenarios that are suitable for  Agent-Client Scenarios . How to  Create a Video Application Creating a video application using EnableX is a simple process that can be done through the EnableX Portal. By following a few steps, you can have a video application ready to use for online classes or other purposes. The Login to  En...

Telcos are Dead, Long Live Telcos

  The telecommunication landscape has undergone significant transformation in recent years, driven by digital disruption, increased competition, and evolving customer demands.   But a strange phenomenon no one talks about today is that in an information and data-addled world, the companies who provide data and voice connectivity make the least percentage of profits to come from their industry. A simple explanation is that telcos today are utilities, and comparing their profits to other utility companies is a good way.   I would posit it is a flawed explanation. No other utility company has the ability to turn on additional revenue sources on a dime, and yet, most telcos globally are still not pressing the button to enable CPaaS in their sales mix.   Telcos have unparalleled communications infrastructure, which is now becoming stronger with growing 5G deployments. This is complemented with a solid enterprise brand, strong business relationships, deep sa...

How to Create Video Application for an EdTech Platform

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  Online classes have become an increasingly popular way to deliver education. To create a seamless online learning experience, many educational institutes are also turning to video applications. In this blog, we will guide you through the process of building a video application for online classes using the EnableX   Low-Code Platform   and REST APIs.  Create a Video Application   Creating a video application using EnableX is a simple process that can be done through the EnableX Portal. By following a few steps, you can have a video application ready to use for online classes or other purposes.   Sign up for an  EnableX account   Create a  video project.   Select  Low Code  as your preference.  Select a ready-made template for your use case or customise your own template. Read More

Revolutionizing the Gifting Industry with Live Commerce through CPaaS

  The gifting industry has undergone a significant transformation in recent years, fueled by the rise of e-commerce and digital platforms. One emerging trend that has gained tremendous momentum is live commerce, which combines the power of video streaming, real-time engagement, and social commerce to create an immersive shopping experience.   In this blog post, we explore how live commerce can serve as a game-changing go-to-market strategy for the gifting industry. We will also delve into the integration of video API, SMS API, and WhatsApp API at different stages of the transaction, with EnableX as the service provider for these APIs. Additionally, we will discuss the benefits of adopting a Communication Platform as a Service (CPaaS) solution to further enhance the gifting experience. Read More

How to build a personalized IVR with DTMF and Speech

  Interactive Voice Response (IVR) is a powerful technology which enables businesses to provide exceptional customer service through automated assistance, routing, and information. IVR systems can process Speech and touch-tone inputs from callers, making it easy to streamline processes, reduce costs, and improve customer satisfaction.   This technology has become an essential tool across various industries and applications, including customer service, healthcare, banking and financial services, surveys and polling, marketing, and order processing. Using Voice APIs , modern speech to text technology and stacks such as WebRTC, developers can create remarkably efficient IVR systems.   In this blog, we will learn how to build a modern, interactive IVR system.  Read More