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SMS and voice still have a space alongside video communications

  Video communication is key to businesses in this day and age. As one of the most prolific catalysts for enabling remote work and the future of work during the past few years, video calling transformed and evolved as a key preference for business-to-business, business-to-consumer and consumer-to-consumer conversations.  Whether it’s aligning sales and marketing or coordinating on project workflow status, efficient and effective video calling is essential. Original publish

How to set up Two factor Authentication: The 2023 Identity Management Guide

  Safety breaches in the digital era are a common occurrence. Cybercriminals are looking for approaches to access personal facts. One way to help guard against these assaults is by using two-factor authentication (2FA), which adds a further layer of protection to your identity management systems.   EnableX  multichannel CPaaS  makes it easy to put in force 2FA through various channels such as video, voice, SMS, and WhatsApp for Business API, providing a convenient and secure manner for end users get the right of entry to their accounts.  In this blog, we will explore the following:  Why is 2-factor authentication important  Trends in identity management solutions globally  How to set up 2-FA using SMS OTP, the most widely used channel  Original Source

How to build the best digital banking experiences with Multichannel CPaaS

  According to Reputation & Customer Reviews Statistics Report published on   finance online,   71% of customers are more likely to recommend a business to others if they have a positive customer service experience. On the other hand, 86% of customers are willing to pay more for a better customer experience. With customer experience becoming a key differentiator for businesses, it is important to invest in tools that enhance communication with customers.   This is where multichannel CPaaS (Communication Platform as a Service) comes in. CPaaS is a cloud-based platform that enables businesses to integrate voice, SMS, WhatsApp, and video communications quickly and cost-effectively into existing applications and services. By using multichannel CPaaS, businesses can provide seamless communication experiences across multiple channels, ultimately leading to increased customer satisfaction and loyalty. Specifically for  Banking and Financial Companies , mu...

How to get Green Tick on WhatsApp Business?

  As the digital landscape continues evolving, platforms like WhatsApp, guided by Meta, are transforming how businesses communicate with their customers.   Official WhatsApp API  providers such as EnableX have played a pivotal role in this transformation, converting WhatsApp from a personal messaging app into a powerful business communication tool. Today, businesses worldwide use WhatsApp to promote and sell their products. Businesses that have earned the WhatsApp Green Tick Verification stand out in this bustling market.  The green tick is a verification badge that signifies an Official Business Account (OBA) on WhatsApp. Earning this badge requires businesses to undergo a comprehensive verification process and meet the stringent criteria set by WhatsApp.  Original Source

How to add video conferencing via API to your website or app

  According to a report published in Fortune Business Insights, the global   video conferencing   market size was USD 6.28 billion in 2021 and is projected to grow to USD 14.58 billion by 2029, exhibiting a CAGR of 11.3% during the forecast period.  It is no secret that video conferencing has been in high demand for the past two years, and it is expected that this trend will continue. Virtual meetings, webinars, and interviews are becoming more important parts of modern communication as remote work becomes the new normal. Furthermore, businesses are now seeing the benefits of incorporating video conferencing into their websites as a means of enhancing collaboration, improving customer engagement, and improving productivity.   There are several ways you can integrate video conferencing into your website, but integrating them can feel daunting, especially if you haven’t done it before.   In this blog, we will provide you with all the infor...

Collaboration with Whiteboard and Screen Sharing in Video Calls

In today’s digital age, collaboration has become integral to work and communication. Video calls have emerged as the go-to solution for remote collaboration, allowing people from different locations to connect, communicate and work together seamlessly.  However, video calls alone may not be enough for effective collaboration. That’s why many video conferencing platforms offer collaboration features like whiteboard and screen-sharing. With these features, video calls can become a highly productive and interactive environment for remote teams, enabling them to work together just as effectively as if they were in the same room.  Before we get started, it is important to understand what collaboration features are and why they are important. Collaboration features allow participants in a video call to work together in real time, making the call more effective and productive. An enhanced whiteboard allows participants to draw and annotate on a shared canvas, while screen-sharing al...

How to Use Low Code video API Snippets and set up virtual video rooms

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  EnableX provides a comprehensive video conferencing solution for salespeople, customer support agents, and any other personnel who need to conduct meetings and conversations with their clients. With EnableX’s powerful   low code and Rest APIs , creating and managing meeting rooms is simple and straightforward. The platform provides all the tools you need to set up and customize your rooms according to your specific requirements. As a developer, you need the best video conferencing API for your team to communicate with your clients. EnableX provides different types of rooms tailored to your specific needs. Here are the room types and their scenarios that are suitable for  Agent-Client Scenarios . How to  Create a Video Application Creating a video application using EnableX is a simple process that can be done through the EnableX Portal. By following a few steps, you can have a video application ready to use for online classes or other purposes. The Login to  En...